Courses offered by EY CertifyPoint
EY CertifyPoint provides four and five day courses for several standards. The courses are designed in order to help participants develop the essential skills to implement (and/or audit) a Management System that meets the requirements of each of the ISO standards.
EY CertifyPoint currently offers courses for the following ISO Standards:
- ISO 9001 — Quality Management Lead Implementer/ Lead Auditor (4 to 5 day course)
ISO 9001 specifies the basic requirements for a quality management system (QMS) that an organization must fulfil to demonstrate its ability to consistently provide products (which include services) that enhance customer satisfaction and meet applicable statutory and regulatory requirements. The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.
- ISO 14001 — Environment Management Lead Implementer/ Lead Auditor (4 to 5 day course)
ISO 14001 sets the standards for an environmental management system that helps meet legal requirements and improve environmental performance and sustainability. It specifies the requirements related to an environmental policy (which includes a commitment to prevent pollution), planning, management review, legal compliance, training, improvement and operational controls.
- ISO/IEC 20000 — IT Service Management Lead Implementer/ Lead Auditor (4 to 5 day course)
ISO 20000 is a standard for quality management specifically focused around IT service management. The standard specifies four key processes related to 1) service delivery — service level, availability and capacity management; 2) relationship — interfaces between the service provider and customers and suppliers; 3) resolution — prevention or resolution of incidents; and 4) controls — managing changes, assets and configurations.
- ISO 22301 — Business Continuity Management Lead Implementer/ Lead Auditor (4 to 5 day course)
ISO 22301 is a standard that helps organizations be better prepared to handle disruptions to its business operations in order to recover from disruptive incidents when they arise. The standard specifies security requirements for disaster recovery preparedness and business continuity management systems. It specifies what is needed to plan, establish, implement, operate, monitor, review, maintain and continually improve a documented management system.
- ISO /IEC 27001 — Information Security Management Lead implementer/ Lead auditor (4 to 5 day course)
ISO 27001 is a standard that helps organizations manage the security of assets such as financial information, intellectual property, employee details or information entrusted to an organization by third parties. It specifies the requirements for establishing, implementing, operating, monitoring, reviewing, maintaining and improving a documented Information Security Management System (ISMS), using a continual improvement approach. It provides the foundation for third-party audits and is meant to “harmonize” with other management standards, such as ISO 9001.