The better the question. The better the answer. The better the world works. У вас есть вопрос? У нас есть ответ. Решая сложные задачи бизнеса, мы улучшаем мир. У вас є запитання? У нас є відповідь. Вирішуючи складні завдання бізнесу, ми змінюємо світ на краще. Meilleure la question, meilleure la réponse. Pour un monde meilleur. 問題越好。答案越好。商業世界越美好。 问题越好。答案越好。商业世界越美好。

How do you grow when your future products and markets don't exist today?

TMT | Adaptive Digital Enterprise

Building adaptive digital enterprise in Technology,
Media & Entertainment and Telco industries

Companies must drive innovation across the business — striving to create a culture that continually evolves and improves the customer experience.

When it comes to dealing with digital disruption, Technology, Media & Entertainment and Telecommunications (TMT) companies may be further along than most other organizations. But they must also compete with those born in the digital era and be creative in developing the right customer experience (CX) strategy using technology, analytics and a host of innovative channels.

Competition is constantly emerging from new places; customer expectations are evolving; and the range of issues TMT companies face are multiplying exponentially. Use our insights to help weather unexpected volatility and the evolving digital landscape, and create a more relevant, compelling CX.


EY - Customer Experience 2030

Future Consumer Now 2030

Technology is transforming the lives of consumers and the way we live, work, play, eat, shop, move and stay healthy will look wildly different in the next 10-12 years. We’re helping our clients to stress test all of their assumptions about the years ahead and prepare for their future success. Read more.

TMT Convergence Network

Global centers for physical and virtual collaboration.

The TMT Convergence Network is one way EY can provide adaptive services of lasting value to help solve your most complex business problems.

Learn more.


Global Technology, Media & Entertainment and Telecommunications Digital Enterprise team

EY - Dave Padmos

Dave Padmos

Advisory Leader
San Jose, USA
+1 206 654 6314
EY - Janet Balis

Janet Balis

Media & Entertainment
Advisory Leader
New York, USA
+1 212 773 1422
EY - Amit Sachdeva

Amit Sachdeva

Advisory Leader
New Delhi Area, India
+91 124 671 4870

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